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Mobile Crisis Response

Immediate, around-the-clock (24/7) rapid assistance to individuals experiencing a behavioral health crisis at home or in the community. Focuses on stabilization and safety planning to prevent hospitalization.

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When someone experiences a behavioral health crisis—whether at home or in the community—immediate help is available through our Mobile Crisis Response team. This service operates 24 hours a day, 7 days a week, providing rapid assessment and early intervention to individuals in distress.

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Our primary goals are to:

  • Stabilize the situation and prevent symptoms from worsening

  • Reduce the risk of harm to the individual or others

  • Deliver quality, compassionate care in the least restrictive environment possible

  • Create an immediate, personalized safety plan to help avoid hospitalization or higher levels of care

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With Mobile Crisis Response, help comes to you—offering support, safety, and solutions when they’re needed most.

Services Tailored to You

Our crisis response team offers immediate, compassionate, and clinically driven support to ensure safety and stabilization during behavioral health emergencies. Services include:

Rapid Mobile Response |

Immediate, on-site intervention to assess and stabilize the situation

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Safety Planning |

Collaborative development of individualized plans to promote safety and prevent future crises

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Clinical Evaluations |

Comprehensive assessments to determine current needs and appropriate levels of care

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Referral and Linkage |

Connection to medically necessary behavioral health services and community supports

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Psychiatric Evaluation |

Access to psychiatric assessment for diagnostic clarification and treatment recommendations

Without timely support, the individual is at risk of further decompensation, which may impact their ability to function effectively in one or more life areas, including family, living situation, education, work, social, or community settings.

Support Group Session

Service Eligibility

Individuals may qualify for services if they are currently experiencing an active behavioral health crisis that cannot be resolved through the Crisis Call Center’s phone triage process or other community-based interventions. Immediate intervention must be necessary to ensure the individual’s safety and stabilize their situation.

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To be eligible, the individual must also meet at least one of the following criteria:

  • Exhibiting suicidal, assaultive, or destructive thoughts, threats, plans, or actions

  • Experiencing an acute loss of control over thoughts, behavior, or emotions that could result in harm to self or others

  • Demonstrating a significant functional impairment or escalation in mood, thought, or behavior that disrupts functioning at home, school, or in the community

  • Showing worsening symptoms that, without immediate intervention, are likely to require a higher level of care

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